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Unified Planner: The AI Brain Behind Agentforce

Gaurav Aggarwal's Unified Planner powers Agentforce's AI, dramatically reducing response times.

Gaurav Aggarwal, a Software Engineering Architect at Salesforce, developed Unified Planner, the new AI execution and reasoning engine behind Agentforce. This platform significantly reduced response latency from 20 seconds to 2.3 seconds, unifying various interaction modes like voice, text, and chat. Unified Planner allows for a more consistent development experience by integrating previously separate execution architectures.

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