UX Bugs: What Your QA Process Might Be Missing
Explore overlooked UX bugs in QA processes and how to address them.
Recently, I conducted QA on a fintech platform where wallet features passed testing, yet users could not see their wallet balance. This highlights a common oversight in QA processes where user experience is not adequately considered. To ensure user expectations are met, QA must not only verify system functionality but also assess the overall user experience.